RT

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RT
IP Address(es): 128.153.145.217
Contact Person: Jared Dunbar
Last Update: March 2017
VM Host (Physical): hydra
Host VM: RT
Services: COSI Ticketing System


Hostname: rt.cosi.clarkson.edu
Operating system: Debian Jessie (8) amd64
LDAP Support: Web UI Only
Development Status: Stable
Status: Running


RT is a VM which has the RT ticket software running (the same thing that OIT uses)

Packages

Definitely want to copy and paste this.

graphviz libgd-dev mariadb-server nginx build-essential libtext-wikiformat-perl libdata-ical-perl libhtml-scrubber-perl libhtml-mason-perl libmodule-versions-report-perl libemail-address-perl libdata-guid-perl libcss-minifier-xs-perl libtext-wrapper-perl libxml-rss-perl libhtml-quoted-perl libcgi-emulate-psgi-perl libdate-extract-perl libsymbol-global-name-perl libhtml-mason-psgihandler-perl libipc-run3-perl libdbix-searchbuilder-perl libtree-simple-perl libuniversal-require-perl liblog-dispatch-perl libhtml-formattext-withlinks-andtables-perl libdevel-stacktrace-perl liblocale-maketext-lexicon-perl libmodule-refresh-perl libconvert-color-perl libtext-password-pronounceable-perl libnet-cidr-perl libcss-squish-perl libnet-ip-perl librole-basic-perl libregexp-ipv6-perl liblist-moreutils-perl libapache-session-perl libdate-manip-perl libhtml-rewriteattributes-perl libfile-sharedir-perl libcrypt-eksblowfish-perl libjavascript-minifier-xs-perl liblocale-maketext-fuzzy-perl libmime-types-perl libdatetime-locale-perl libemail-address-list-perl libregexp-common-net-cidr-perl libdevel-globaldestruction-perl libcgi-psgi-perl libscope-upper-perl libhtml-formattext-withlinks-perl libtime-parsedate-perl libtext-quoted-perl libdatetime-format-natural-perl libnet-ldap-perl libgd-graph-perl libgd-text-perl libfile-which-perl libgnupg-interface-perl libperlio-eol-perl libipc-run-perl libcrypt-ssleay-perl libstring-shellquote-perl libcrypt-x509-perl libfile-which-perl libstring-shellquote-perl libcrypt-x509-perl libfile-which-perl libipc-run-perl libcrypt-ssleay-perl libperlio-eol-perl libfile-which-perl libgnupg-interface-perl libnet-ldap-perl libgd-graph-perl libgd-text-perl libcgi-emulate-psgi-perl libhtml-quoted-perl libxml-rss-perl libjavascript-minifier-xs-perl libcrypt-eksblowfish-perl libtext-wrapper-perl libmime-types-perl liblocale-maketext-fuzzy-perl libsymbol-global-name-perl libdate-extract-perl libhtml-rewriteattributes-perl libdata-ical-perl libdate-manip-perl liblist-moreutils-perl libtext-wikiformat-perl libapache-session-perl libcss-minifier-xs-perl libemail-address-perl libdata-guid-perl libfile-sharedir-perl libhtml-mason-perl libhtml-scrubber-perl libmodule-versions-report-perl libconvert-color-perl libtext-password-pronounceable-perl libcss-squish-perl libtime-parsedate-perl libhtml-formattext-withlinks-perl libnet-cidr-perl libdevel-stacktrace-perl liblocale-maketext-lexicon-perl libmodule-refresh-perl libhtml-formattext-withlinks-andtables-perl libtext-quoted-perl libdatetime-format-natural-perl libregexp-ipv6-perl librole-basic-perl libnet-ip-perl libhtml-mason-psgihandler-perl libemail-address-list-perl libregexp-common-net-cidr-perl libdatetime-locale-perl libcgi-psgi-perl libscope-upper-perl liblog-dispatch-perl libuniversal-require-perl libdbix-searchbuilder-perl libtree-simple-perl libipc-run3-perl libdevel-globaldestruction-perl

Also, some CPAN modules (which we can't get a list of)

SQL

mysql -p
[enter password]
CREATE USER 'rt_user'@'localhost' IDENTIFIED BY 'rt_pass';
CREATE DATABASE rt;
GRANT ALL PRIVILEGES ON rt.* TO rt_user@localhost;
^D

Config

./configure --enable-gpg --enable-smime --enable-externalauth --enable-graphviz --enable-gd --with-db-database=rt --with-web-user=www-data --with-web-group=www-data --with-libs-group=root --with-attachment-store=disk

Make sure to get spit out yes and found

Build

make